Professional Services Consultant

​Job Overview:

A Professional Services Consultant will play a key role on the delivery process by implementing Esker on Demand cloud SaaS solutions and overall create a successful consulting relationship with clients. The PS Consultant contribution is focused on understand business process automation needs and make them fit with clients’ expectations by demanding and time-sensitive projects, requiring the best and the brightest in the industry.

Main Responsibilities: 

• Learn and keep updated about Esker solutions in order to offer the best service performing the last innovated features and looking for the enhancement of them.
• Work as part of a team following the stages designed in collaboration with the rest of roles like Engagement Managers or Architects.
• Utilize a variety of technologies to extend standard functionality of Esker solutions such as background logic, end-user interface, reports and workflow to meet client business requirements.
•  Understand business objectives in order to connect Esker solutions with customers’ needs.
• Work closely with customers to define requirements, test the application end to end and train end users as well as provide all the assessment needed.
• Document product configurations and custom development for customers or internal stakeholders (CX, ESS) helping in reporting needs.
• Trouble-shoot issues that arise in the course of configuring solutions and ensure these are resolved to the satisfaction of the project manager. Work with Sales, Research & Development (R&D), Customer Experience (CX) and Esker Solution Support teams.
• Identify improvements to our solutions, processes or supporting documentation.

• Participate in planning and scoping of the project as well as in the Increment Planning Workshop by providing the technical knowledge. Supporting the solution design, effort estimation, and project planning.
• Implement Esker’s on Demand cloud SaaS solutions making real the project built by running and setting in process the different development stages.
• Responsible of solution’s configuration providing structure and standardization, taking care of procedures and ensuring the quality of the final product.
• Prepare solution’s installation taking into consideration possible technical issues and solutions to manage them.
• Take to production the solution according with customer’s needs and ensuring that it will work with all the features planned and under conditions agreed.
• Create and execute test cases to validate development and product configurations that help to ensure the functionalities will run under expected.
• Develop or configure Esker solutions to integrate with customer ERP systems or custom external applications

 Education and experience:

Education:

• Bachelor’s degree preferably in computer science or engineering
• Knowledge in Procure to Pay and/or Order to Cash business processes is a plus
• SAP: Finance Modules
• English and Spanish professional level is mandatory
• French is a plus

Experience:

• Understand and be able to consult on Procure to Pay and/or Order to Cash business processes
• Demonstrated solution knowledge (for P2P this is minimal level of accounting/finance experience and for O2C this is minimal level of sales order entry experience).
• 3+ years of experience as functional and technical expert administrating these processes and/or ERP related ones.
• 3+ years of experience in delivering projects and pulling things together to meet end-results on time.
• 5+ years of experience in software development and package implementations preferably either in a software company, system integrator or in house.
• Experience defining and developing business requirements and functional specifications.
• Lead internal and customer facing demonstration of solution and any custom development.
• Exposure with: JavaScript, XML, JSON, relational databases (Oracle, SQL Server).
• Experience in: Automated unit tests, C#, Git, SOAP, REST, TypeScript, Webservices.
• Understanding and business knowledge of Enterprise Resource Planning (ERP) a SAP, Oracle, JDE.
• Object-oriented programming.
• Understanding and business knowledge, bookkeeping of accounting and finance mandatory.
• Familiar with different ERP systems (e.g. SAP FI/MM, Oracle) in order to integrate our solutions with them.
• Working in international projects in a multicultural team.

Competencies:

• Strong customer orientation skills focused on external customers and any other stakeholder part of the project
• Excellent verbal, written communication, interpersonal and presentation skills
• Business vision able to understand and connect Esker solutions and customer’s needs
• Ability to work as part of a team or independently to meet project goals
• Ability to work well with other departments and varying levels of management
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
• Solving-issues profile able to identify needs and solutions by assess different customers’ scenarios
• Adaptability to understand possible unexpected changes
• Analytical thinking as working method
• Able to work with autonomy based on a guidance and procedures
• Willing to provide proposals to improve technical aspects, procedures or methodology
• Focused on quality to ensure Esker standards gets appropriately
• Learning orientated and open minded
• Ability and flexibility to travel (domestic and/or international)

To apply, please send your CV to: careers.spain@esker.com